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科研机构
上海财经大学 [9]
山东大学 [2]
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期刊论文 [11]
发表日期
2019 [4]
2017 [3]
2016 [4]
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The impact of mentoring quality on proteges' organization-based self-esteem and proactive behavior: The moderating role of traditionality
期刊论文
HUMAN RESOURCE MANAGEMENT, 2019, 卷号: 58, 期号: 4, 页码: 417-430
作者:
Wu, Xiangfan
;
Lyu, Yijing
;
Kwan, Ho Kwong
;
Zhai, Haiyan
收藏
  |  
浏览/下载:21/0
  |  
提交时间:2019/08/22
mentoring
organization-based self-esteem
proactive behavior
traditionality
Effects of authentic leadership on work-family balance in China
期刊论文
JOURNAL OF MANAGERIAL PSYCHOLOGY, 2019, 卷号: 34, 期号: 2, 页码: 110-123
作者:
Lyu, Yijing
;
Wang, Minmin
;
Le, Jiaqi
;
Kwan, Ho Kwong
收藏
  |  
浏览/下载:12/0
  |  
提交时间:2019/08/22
Work-family issues
Leader-member exchange
Work-life balance
Authentic leadership
Workplace sexual harassment, workplace deviance, and family undermining
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 2, 页码: 594-614
作者:
Zhu, Hong
;
Lyu, Yijing
;
Ye, Yijiao
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/08/22
Organizational deviance
Depression
Interpersonal deviance
Family undermining
Workplace sexual harassment
Servant leadership and proactive customer service performance
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 3, 页码: 1330-1347
作者:
Ye, Yijiao
;
Lyu, Yijing
;
He, Yanzhen
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  |  
浏览/下载:12/0
  |  
提交时间:2019/08/22
Servant leadership
Customer orientation
Contingent self-esteem
Harmonious passion
Proactive customer service performance
Workplace ostracism and proactive customer service performance: A conservation of resources perspective
期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2017, 卷号: 64, 页码: 62-72
作者:
Zhu, Hong
;
Lyu, Yijing
;
Deng, Xincai
;
Ye, Yijiao
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  |  
浏览/下载:105/0
  |  
提交时间:2019/08/22
Workplace ostracism
Proactive customer service performance
Job tension
Customer orientation
Need for affiliation
The Impact of High-Commitment HR Practices on Hotel Employees' Proactive Customer Service Performance
期刊论文
CORNELL HOSPITALITY QUARTERLY, 2017, 卷号: 58, 期号: 1, 页码: 94-107
作者:
Chen, Mengyuan
;
Lyu, Yijing
;
Li, Yan
;
Zhou, Xing
;
Li, Weiwen
收藏
  |  
浏览/下载:6/0
  |  
提交时间:2019/08/22
proactive customer service performance (PCSP)
high-commitment human resource (HR) practices
proactive motivation model
cross-level analysis
The Impact of High-Commitment HR Practices on Hotel Employees' Proactive Customer Service Performance
期刊论文
CORNELL HOSPITALITY QUARTERLY, 2017, 卷号: 58, 期号: 1, 页码: 94-107
作者:
Chen, Mengyuan
;
Lyu, Yijing
;
Li, Yan
;
Zhou, Xing
;
Li, Weiwen
收藏
  |  
浏览/下载:8/0
  |  
提交时间:2019/12/11
proactive customer service performance (PCSP)
high-commitment human
resource (HR) practices
proactive motivation model
cross-level
analysis
Sexual harassment and proactive customer service performance: The roles of job engagement and sensitivity to interpersonal mistreatment
期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2016, 卷号: 54, 页码: 116-126
作者:
Li, Yan
;
Chen, Mengyuan
;
Lyu, Yijing
;
Qiu, Canhua
收藏
  |  
浏览/下载:6/0
  |  
提交时间:2019/08/22
Sexual harassment
Proactive customer service performance
Job engagement
Sensitivity to interpersonal mistreatment
Abusive supervision and customer-oriented organizational citizenship behavior: The roles of hostile attribution bias and work engagement
期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2016, 卷号: 53, 页码: 69-80
作者:
Lyu, Yijing
;
Zhu, Hong
;
Zhong, Hong-Jun
;
Hu, Leqi
收藏
  |  
浏览/下载:4/0
  |  
提交时间:2019/08/22
Abusive supervision
Customer-oriented OCB
Work engagement
Hostile attribution bias
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2016, 卷号: 28, 期号: 9, 页码: 1992-2012
作者:
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/08/22
Hotel industry
Customer service
Abusive supervision
Collectivism
Organizational identification
Proactive customer service performance
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