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浏览/检索结果:
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The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China
期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2021, 页码: 25
作者:
Sun, Shaolong
;
Jiang, Fuxin
;
Feng, Gengzhong
;
Wang, Shouyang
;
Zhang, Chengyuan
收藏
  |  
浏览/下载:11/0
  |  
提交时间:2022/04/02
COVID-19
Hotel reviews
Text mining
Word2vec
Cluster analysis
Topic model
What do hotel customers complain about? Text analysis using structural topic model
期刊论文
TOURISM MANAGEMENT, 2019, 卷号: 72, 页码: 417-426
作者:
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
收藏
  |  
浏览/下载:9/0
  |  
提交时间:2019/11/19
Customer dissatisfaction
Text mining
Tripadvisor
Online hotel reviews
Structural topic model
What do hotel customers complain about? Text analysis using structural topic model
期刊论文
TOURISM MANAGEMENT, 2019, 卷号: 72
作者:
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
收藏
  |  
浏览/下载:8/0
  |  
提交时间:2019/12/05
Online hotel reviews
Customer dissatisfaction
Structural topic model
Text mining
Tripadvisor
Hotel recommendation approach based on the online consumer reviews using interval neutrosophic linguistic numbers
期刊论文
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS, 2018, 卷号: 34, 期号: 1, 页码: 381-394
作者:
Wang, Jian-Qiang
;
Zhang, Xu
;
Zhang, Hong-Yu*
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/12/03
Hotel recommendation
online reviews
interval neutrosophic linguistic numbers
TripAdvisor.com
A multi-criteria decision-making model for hotel selection with linguistic distribution assessments
期刊论文
Applied Soft Computing, 2018, 卷号: 67, 页码: 741-755
作者:
Yu, Su-min
;
Wang, Jing
;
Wang, Jian-qiang*
;
Li, Lin
收藏
  |  
浏览/下载:7/0
  |  
提交时间:2019/12/03
Linguistic distribution assessments
Multi-criteria decision-making
Online reviews
Hotel selection
A comprehensive mechanism for hotel recommendation to achieve personalized search engine
期刊论文
Journal of Intelligent and Fuzzy Systems, 2018, 卷号: 35, 期号: 3, 页码: 3733-3745
作者:
Huang, Ying
;
Zhang, Hong-Yu*
;
Wang, Jian-Qiang
收藏
  |  
浏览/下载:7/0
  |  
提交时间:2019/12/03
Hotel recommendation
TOPSIS method
search engine
online reviews
price
A multi-criteria decision-making model for hotel selection with linguistic distribution assessments
期刊论文
Applied Soft Computing Journal, 2018, 卷号: Vol.67, 页码: 741-755
作者:
Yu, S.-M.
;
Wang, J.
;
Wang, J.-Q.
;
Li, L.
收藏
  |  
浏览/下载:5/0
  |  
提交时间:2019/12/26
Hotel
selection
Linguistic
distribution
assessments
Multi-criteria
decision-making
Online
reviews
The signaling effect of management response in engaging customers: A study of the hotel industry
期刊论文
Tourism Management, 2017, 卷号: Vol.62, 页码: 42-53
作者:
Chunyu Li
;
Geng Cui
;
Ling Peng
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/03/04
Hotel management
Customer engagement
Signaling
Online reviews
Management response
Follow the herd or be myself? An analysis of consistency in behavior of reviewers and helpfulness of their reviews
期刊论文
DECISION SUPPORT SYSTEMS, 2017, 卷号: 95
作者:
Gao, Baojun
;
Hu, Nan
;
Bose, Indranil
收藏
  |  
浏览/下载:8/0
  |  
提交时间:2019/12/05
Consistency in rating
Helpful votes
Online hotel reviews
Rating bias
Rating difference
Tripadvisor
Follow the herd or be myself? An analysis of consistency in behavior of reviewers and helpfulness of their reviews
期刊论文
DECISION SUPPORT SYSTEMS, 2017, 卷号: 95
作者:
Gao, Baojun
;
Hu, Nan
;
Bose, Indranil
收藏
  |  
浏览/下载:5/0
  |  
提交时间:2019/12/05
Consistency in rating
Helpful votes
Online hotel reviews
Rating bias
Rating difference
Tripadvisor
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