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How Entrepreneurial Orientation Influences the Enhancement of Customer Knowledge Management Competence: An Explorative Empirical Study 会议论文
2nd International Conference on Science and Social Research (ICSSR), Beijing, PEOPLES R CHINA, 2013
作者:  Li, ZY;  Wu, B;  Zhao, YH
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Customer Knowledge Network Based on Service Interaction: A Typology and Spiral Model 会议论文
5th International Conference on Business Intelligence and Financial Engineering (BIFE), Lanzhou, PEOPLES R CHINA, AUG 18-21, 2012
作者:  Zhang, RY;  Xu, DL;  Zhao, YH
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How Knowledge Management Process Influences Customer Knowledge Management Performance: An Empirical Study Based on Balanced Score Card of Manager's Opinions 会议论文
5th International Conference on Business Intelligence and Financial Engineering (BIFE), Lanzhou, PEOPLES R CHINA, AUG 18-21, 2012
作者:  Zhao, YH;  Li, ZY;  Wang, HZ
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Relational Model of and Its Appraisal on Environment Supporting Factors and Customer Knowledge Management Performance 会议论文
5th International Conference on Business Intelligence and Financial Engineering (BIFE), Lanzhou, PEOPLES R CHINA, AUG 18-21, 2012
作者:  Li, ZY;  Wu, B;  Li, YP
收藏  |  浏览/下载:0/0  |  提交时间:2015/07/21


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