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顾客越专业就越不忠诚吗——基于基金投资者顾客专业度悖论的实证研究 期刊论文
2016, 2016
黄敏学; 周学春; 王长征; Huang Minxue; Zhou Xuechun; Wang Changzheng
收藏  |  浏览/下载:7/0
新产品开发中创新社区客户知识管理研究 Customer Knowledge Management in the Process of New Product Development Based on User Innovation Community 期刊论文
2016, 卷号: 33, 页码: 133-138
作者:  丁志慧[1];  刘伟[2]
收藏  |  浏览/下载:3/0  |  提交时间:2019/11/30
Impact of marketing channel caused by relationship marketing of online social network 期刊论文
International Journal of Services, Technology and Management, 2016, 卷号: 22, 期号: [db:dc_citation_issue], 页码: 348-364
作者:  Wang, Min;  Bian, Yijie;  Deng, Jiangao;  Sheng, Hong;  Tao, Juan
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/02
Impact of Customer Knowledge Management on Enterprise Innovation Performance 会议论文
International Conference on Service Science, Technology and Engineering (SSTE)
作者:  Wang, Yu-Pei[1];  He, Meng-Ying[2];  Li, Li-Ke[3]
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/23
Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research 期刊论文
Computers in Human Behavior, 2016, 卷号: Vol.61, 页码: 667-688
作者:  Soltani,Zeynab;  Navimipour,NimaJafari
收藏  |  浏览/下载:2/0  |  提交时间:2019/12/24


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