Knowledge Aware Emotion Recognition in Textual Conversations via Multi-Task Incremental Transformer
Zhang, Duzhen1,2; Chen, Xiuyi1,2; Xu, Shuang2; Xu, Bo1,2
2020-12
会议日期2020-12
会议地点Barcelona, Spain (Online)
英文摘要

 

Emotion recognition in textual conversations (ERTC) plays an important role in a wide range of applications, such as opinion mining, recommender systems, and so on. ERTC, however, is a challenging task. For one thing, speakers often rely on the context and commonsense knowledge to express emotions; for another, most utterances contain neutral emotion in conversations, as a result, the confusion between a few non-neutral utterances and much more neutral ones restrains the emotion recognition performance. In this paper, we propose a novel Knowledge Aware Incremental Transformer with Multi-task Learning (KAITML) to address these challenges. Firstly, we devise a dual-level graph attention mechanism to leverage commonsense knowledge, which augments the semantic information of the utterance. Then we apply the Incremental Transformer to encode multi-turn contextual utterances. Moreover, we are the first to introduce multi-task learning to alleviate the aforementioned confusion and thus further improve the emotion recognition performance. Extensive experimental results show that our KAITML model outperforms the state-of-the-art models across five benchmark datasets. 

内容类型会议论文
源URL[http://ir.ia.ac.cn/handle/173211/48920]  
专题数字内容技术与服务研究中心_听觉模型与认知计算
作者单位1.School of Artificial Intelligence, University of Chinese Academy of Sciences
2.Institute of Automation, Chinese Academy of Sciences (CASIA). Beijing, China
推荐引用方式
GB/T 7714
Zhang, Duzhen,Chen, Xiuyi,Xu, Shuang,et al. Knowledge Aware Emotion Recognition in Textual Conversations via Multi-Task Incremental Transformer[C]. 见:. Barcelona, Spain (Online). 2020-12.
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