| An empirical research on customer satisfaction study: a consideration of different levels of performance | |
| Lee, Yu-Cheng; Wang, Yu-Che; Lu, Shu-Chiung; Hsieh, Yi-Fang; Chien, Chih-Hung; Tsai, Sang-Bing; Dong, Weiwei | |
| 刊名 | SPRINGERPLUS
 |
| 2016 | |
| 卷号 | 5页码:1577 |
| 关键词 | Customer satisfaction Tourism factory industry Partial least squares Business management Service management |
| ISSN号 | 2193-1801 |
| URL标识 | 查看原文 |
| 内容类型 | 期刊论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/4373167 |
| 专题 | 大连理工大学 |
| 作者单位 | 1.Chung Hua Univ, Dept Technol Management, Hsinchu 300, Taiwan. 2.Chung Hua Univ, Dept Business Adm, Hsinchu 300, Taiwan. 3.Chung Hua Univ, PhD Program Technol Management, Hsinchu 300, Taiwan. 4.Lee Ming Inst Technol, Dept Food & Beverage Management, New Taipei 243, Taiwan. 5.Taipei Coll Maritime Technol, Dept Food & Beverage Management, New Taipei 251, Taiwan. 6.Chung Hua Univ, PhD Program Technol Management, Hsinchu 300, Taiwan. 7.Lee Ming Inst Technol, Dept Business Adm, New Taipei 243, Taiwan. 8.Univ Elect Sci & Technol China, Zhongshan Inst, Dongguan 528402, Guangdong, Peoples R China.,Shanghai Maritime Univ, Sch Econ & Management, Shanghai 201306, Peoples R China.,Nankai Univ, Sch Law, Tianjin 300071, Peoples R China.,Dalian Univ Technol, Sch Business, Panjin 124221, Peoples R China.,Dongguan Univ Technol, Coll Business Adm, Dongguan 523808, Guangdong, Peoples R China.,Univ Santo Tomas Oriente & Medio Dia, Dept Psychol, Granada, Nicaragua. 9.Shanghai Inst Technol, Sch Econ & Management, Shanghai 201418, Peoples R China. |
| 推荐引用方式 GB/T 7714 | Lee, Yu-Cheng,Wang, Yu-Che,Lu, Shu-Chiung,et al. An empirical research on customer satisfaction study: a consideration of different levels of performance[J]. SPRINGERPLUS,2016,5:1577. |
| APA | Lee, Yu-Cheng.,Wang, Yu-Che.,Lu, Shu-Chiung.,Hsieh, Yi-Fang.,Chien, Chih-Hung.,...&Dong, Weiwei.(2016).An empirical research on customer satisfaction study: a consideration of different levels of performance.SPRINGERPLUS,5,1577. |
| MLA | Lee, Yu-Cheng,et al."An empirical research on customer satisfaction study: a consideration of different levels of performance".SPRINGERPLUS 5(2016):1577. |
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