Motivating service employee creativity: regulatory focus and emotional labour | |
Geng, Zizhen; Li, Caifeng; Bi, Kejia; Zheng, Haiping; Yang, Xia | |
刊名 | JOURNAL OF SERVICE THEORY AND PRACTICE |
2018 | |
卷号 | 28页码:228-249 |
关键词 | Service innovation Motivation Creativity Regulatory focus Emotional labour Frontline service |
ISSN号 | 2055-6225 |
URL标识 | 查看原文 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/2921767 |
专题 | 西安交通大学 |
推荐引用方式 GB/T 7714 | Geng, Zizhen,Li, Caifeng,Bi, Kejia,et al. Motivating service employee creativity: regulatory focus and emotional labour[J]. JOURNAL OF SERVICE THEORY AND PRACTICE,2018,28:228-249. |
APA | Geng, Zizhen,Li, Caifeng,Bi, Kejia,Zheng, Haiping,&Yang, Xia.(2018).Motivating service employee creativity: regulatory focus and emotional labour.JOURNAL OF SERVICE THEORY AND PRACTICE,28,228-249. |
MLA | Geng, Zizhen,et al."Motivating service employee creativity: regulatory focus and emotional labour".JOURNAL OF SERVICE THEORY AND PRACTICE 28(2018):228-249. |
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