The Influence Factors on Channel Selection: A Study on Online Shopping for Infant Milk Powders | |
Yang, XJ (Yang, Xuejing)1,2; Guo, W (Guo, Wei)1,2; Li, X (Li, Xin)1,2; Chen, YW (Chen, Yiwen)1 | |
2015 | |
会议日期 | DEC 06-09, 2015 |
会议地点 | Singapore, SINGAPORE |
关键词 | Familiarity Purchase Intention Satisfaction Trust Trust Tendency |
页码 | 1830-1834 |
英文摘要 | This paper studied the key factors influencing consumer purchase decision on infant milk powders under the context of e-commerce. In recent years there have been several scandals exposed about Chinese milk powders, causing major concerns among consumers and scholars. Meanwhile, e-commerce is fast developing in China, this study is aimed to understand what are the key factors influencing the consumer purchase intention in e-commerce and the correlations between the key variables. We first interviewed 30 parents (having kids 0-3 years old) and found that the following factors influence consumer purchase decisions: familiarity, trust and satisfaction. We then tested the relations among these factors with purchase intention with questionnaires. The study extended the theoretical framework on Trust, trust tendency, satisfaction, familiarity and their effects on Purchase intention, and also provided some guidance to the business managers on effectively communication in e-commerce to promote business. |
会议录 | 2015 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM) |
语种 | 英语 |
内容类型 | 会议论文 |
源URL | [http://ir.psych.ac.cn/handle/311026/26739] |
专题 | 心理研究所_中国科学院行为科学重点实验室 |
作者单位 | 1.Chinese Acad Sci, Inst Psychol, Key Lab Behav Sci, Beijing, Peoples R China 2.Univ Chinese Acad Sci, Beijing, Peoples R China |
推荐引用方式 GB/T 7714 | Yang, XJ ,Guo, W ,Li, X ,et al. The Influence Factors on Channel Selection: A Study on Online Shopping for Infant Milk Powders[C]. 见:. Singapore, SINGAPORE. DEC 06-09, 2015. |
个性服务 |
查看访问统计 |
相关权益政策 |
暂无数据 |
收藏/分享 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。
修改评论